Logo & Brand Guide

Cancellation Policy

Booking Instructions: When booking a service, select a date and time for your consultation. If you only need design services, select a preferred deadline or any convenient date. Submit the design request form linked or separately before placing your order. We will confirm your booking upon receipt of your form. To skip the form, select a consultation time, and we’ll handle the rest. Cancellation Policy: Contact us at least 24 hours in advance to cancel or reschedule. Late cancellations may incur a fee. We aim to accommodate changes as needed. Intellectual Property and Design Rights Ownership and Copyright: Final designs are fully owned by the client upon approval. We retain rights to use these designs in our portfolio unless otherwise agreed. All designs are protected by copyright laws. Revisions and Upgrades: Service packages include a specific number of revisions. Additional revisions require extra charges or an upgrade to a higher service plan. Client Responsibilities: Respect and Communication: Provide clear project descriptions and timely feedback. Timely Feedback: Delayed feedback can impact timelines. Realistic Expectations: Allow five to seven business days for print projects to account for design, approval, and shipping. Refunds and Satisfaction: We strive for client satisfaction and handle refunds case-by-case. Contact us if dissatisfied for possible solutions. Refunds may be subject to deductions for work completed. Protecting Graphic Designers' Time and Efforts Respect for Designer's Time: Excessive revisions beyond the agreed scope may require an upgraded service level or additional fees. Clear Project Scope: Define the project scope clearly to avoid misunderstandings. Significant changes may require renegotiation and additional fees. Sample Prints and Final Deliverables: Sample prints ensure final product quality. Final deliverables are provided in agreed formats. Allow five to seven business days for print projects. General Terms Fair Use and Third-Party Content: Ensure third-party content included in designs is properly licensed. Provide proof of permission for any third-party content. Client Feedback and Approval: Provide prompt feedback to keep projects on track. Delayed feedback affects delivery timelines. Professional Conduct: Maintain professionalism throughout the project. Disrespectful behavior towards designers may result in project termination without a refund. For further details, please contact us directly.